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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

JC Atkins

March 17, 2023

5  out of  5 rating by JC Atkins
"Dusty was great and very professional. Would recommend State Farm to friends and family."

Helen Vela

March 7, 2023

5  out of  5 rating by Helen Vela
"Allie helped me get a car/home insurance premium at a great price. She was professional and answered all my questions I felt no pressure at all. Thank you for being so easy to work with! I recommend Nat McClure State Farm Insurance highly!😊"

Kim Skelton

February 21, 2023

5  out of  5 rating by Kim Skelton
"Everyone in the office is professional, knowledgable, and patient with questions. I can always count on Passion for a quick response. Thank you for the excellent communication and wonderful customer service!"

Ronald Campbell

February 17, 2023

5  out of  5 rating by Ronald Campbell
"I recently moved Four Properties including my own over to State Farm Insurance, Dusty Melton helped me with the transaction. He did a excellent job. He had to take some photos of the property, and he called me each time to let me know he was going out to take pictures so I could notify the People he was coming over. Thank You Dusty for handling all of this. Ronald Campbell"

Jeanna Souther

February 15, 2023

5  out of  5 rating by Jeanna Souther
"Passion was very helpful and answered my questions professionally. I was very satisfied with her."

Darrell Doty

February 14, 2023

5  out of  5 rating by Darrell Doty
"I have been using Nat McClure insurance for years now. They have taken care of several things for us over the years and are always there to jump in when needed to ensure things go as smooth as possible. Special thanks to Dusty Melton and Passion Brooks for always taking care of our needs at a moment's notice. It's team members like these two that really set Nat apart from the rest of the State Farm agents. Thanks for years of support!"

Mouza Goova

February 14, 2023

5  out of  5 rating by Mouza Goova
"Excellent service was provided by Dusty Melton. Dusty Melton was very professional and friendly and completed my request in a timely manner. I was very pleased and grateful for the service provided. I am with the State Farm for a long time and Dusty Melton is one of the best."

Shiala Thomas

February 12, 2023

5  out of  5 rating by Shiala Thomas
"Passion is so wonderful she’s stays on top of things, always checking on me to see if I need anything. And has a great attitude overall. A terrific asset to the company thank you."

Max Cogswell

February 9, 2023

5  out of  5 rating by Max Cogswell
"I have been a customer of Nat McClure / State Farm since around 2018, and have never had any problems. They do a great job and I continue to use them despite moving from Sherman to McKinney. In March 2019, my vehicle was totaled in a hail storm and they were very generous with the reimbursement and made the inspection and paperwork process very easy. I recently (Feb. 2023) added my wife's vehicle to our policy, and Ms. Passion at their office was great to work with as always. I have updated my address and renter's policy numerous times and added an engagement ring, all hassle free. I strongly recommend McClure's team!"

Mark Hales

January 24, 2023

5  out of  5 rating by Mark Hales
"Great people"

S Cestarte

July 21, 2022

5  out of  5 rating by S Cestarte
"We wish to express our appreciation to Dusty Melton with this agency. Dusty took the time and multiple visits to not only work up the quotes for our three insurance policies but thoroughly explain all the coverages and limits in each category and answer all our questions to our satisfaction, even the hypothetical ones. In addition, all our email queries were promptly replied to which is important when shopping multiple insurance agencies and needing to meet one's renewal date. Great work Dusty! Hopefully this is the prelude to a long relationship with this insurance agency."

Mike Keown

June 16, 2022

5  out of  5 rating by Mike Keown
"I never have a doubt that this agency cares for, and works for, the best positive solutions to our insurance needs. Nat , along with Passion and others , have the pleasant and enthusiastic personalities that make interactions productive. I have recommended them to many over the years , and I’m confident that many of those recommended by me have added to their business."

Andrea Schreiner

June 14, 2022

5  out of  5 rating by Andrea Schreiner
"When Passion answers the phone, you know your day is going to always get better! She is so kind and helps me work through whatever I am calling about! She brings a smile to my face with her personality that shines through the phone! - Andrea Wilkerson Schreiner"

Davye Estes

June 14, 2022

4  out of  5 rating by Davye Estes
"Always friendly and ready to help which I appreciate because let’s face it—most of the time when you call the insurance company it’s in times of stress. It helps to have good customer service."

Sheree Williams

June 13, 2022

5  out of  5 rating by Sheree Williams
"Absolutely the best! My parents have State Farm and I wasn't happy with my previous insurance. My mom gave me the number and told me to ask for Passion. Once I spoke with her I definitely made the switch. She was patient and had no problem with all of my questions. Even after speaking with her there was no pressure to switch. Her primary concern was making sure I was informed of my options without getting sucked in to paying for coverage I didn't need."

Janet Moore

June 2, 2022

5  out of  5 rating by Janet Moore
"Dusty Melton made changing insurance so easy! He answered all of my questions promptly and politely."

Garrett Goeters

June 2, 2022

5  out of  5 rating by Garrett Goeters
"I was referred to Nat McClure State Farm through my mortgage broker. I began conversing with Dusty Melton for a new home policy. Dusty was incredibly responsive and helpful in putting a policy together in time for closing. He was also detailed with regards to explaining the policy and any considerations to keep in mind. I'd strongly recommend working with Nat McClure and Dusty for any insurance needs."

Nanciann Syler

May 28, 2022

5  out of  5 rating by Nanciann Syler
"Thank you Passion for your assistance with my vehicle insurance policy!!"

Dan Griffin

May 21, 2022

5  out of  5 rating by Dan Griffin
"Passion takes care of my insurance needs promptly, professionally, and passionately! Been with State Farm for 32 years. With Nat and his staff since 2000."

Meagan Roush

May 20, 2022

5  out of  5 rating by Meagan Roush
"Wonderful agency to work with! Passion Brooks has always been extremely helpful with every question and request I have presented her with. Nat’s team is great and extremely professional."

gina jones

May 17, 2022

5  out of  5 rating by gina jones
"This office is always so helpful. Passion never lets us down. She is always willing to help and is always so sweet."

Jennifer Reed

May 16, 2022

5  out of  5 rating by Jennifer Reed
"Passion is one of my favorite ladies to work with! She is always proactively following up with us on our personal insurance needs, and as a result helps us save $$! You can trust her implicitly, and she also has a light/fun personality. I highly recommend Passion to anyone in our area for your personal insurance needs."

Robyn Fisher

May 10, 2022

5  out of  5 rating by Robyn Fisher
"Passion Brooks was very helpful when I wanted to look into the coverage options on my policy. She was friendly and answered my questions in a timely manner."

Jason Heath

May 6, 2022

5  out of  5 rating by Jason Heath
"We have used Nat McClure for years. Always great, friendly service. Caroline and Gaby are the best."

Dylan Schafer

May 5, 2022

5  out of  5 rating by Dylan Schafer
"When our oldest son turned 16, I reached out to Nat to determine if a move to State Farm was something we should consider. We had used another insurance company for over a decade, and were happy with their rates and service, but knowing Nat had teenage boys that were driving, I wanted to explore the market, and get honest feedback from someone I could trust. Nat presented a great case to move our business to State Farm, improving our coverage, identifying some areas that were overlooked that should have been covered, and providing a lower premium than what we had been paying with the other company. They explained everything we needed to do to make sure we maximized savings on our 16 year old, and I was shocked at how affordable it was to add a new driver to our policy. He has a fantastic office staff, that is always friendly and available. We recently purchased a new car for my wife, and needed to remove the old vehicle, and add the new one to our policy, late on a Friday. Caroline Layman was very responsive and made the changes that evening, and even texted to make sure we knew she had submitted the changes, and emailed over the new proof of insurance. Could not be happier with the decision to move to Nat McClure and State Farm, only wish I had done it sooner!"